As the saying goes, “you can’t manage what you don’t measure.” You know measurement is important, but it’s nearly impossible to closely monitor each staff member while simultaneously overseeing the entire practice and handling your own daily responsibilities.
In this blog, we discuss how automated staff reporting tools simplify that monitoring and measurement, so you can make concrete improvements to your practice while also developing each staff member professionally.
Benefits of automated reporting
If you’re like most practice supervisors, you track and monitor patient data effectively using your EHR system, but lack the same meaningful data regarding your clinical staff’s other daily activities and performance. Overwhelmed practice supervisors simply don’t have time to manually track all the daily minutia of staff responsibilities, performance and other metrics.
That’s why an automated staff reporting solution separate from your EHR can be so beneficial and impactful. Here are a few ways that you and your practice can benefit:
- Measure each employee’s performance regularly, and identify areas for improvement or training
- Have a record of each completed task to ensure proper protocols were followed
- Easily comply with regulatory audits
- Evaluate daily operational tasks and find opportunities to streamline and improve
- Keep track of downtime activities to ensure each is completed
How to use automated reporting to boost clinical staff performance
The benefits of automated staff reporting are detailed above, so this section will focus on concrete ways to use that staff activity and performance data tracked:
- Take note of activities a particular employee often forgets or mishandles; this may be an opportunity for 1:1 training
- Similarly, use your electronic reports in employee performance evaluations, to measure performance over time, discuss areas of weakness/opportunity, set short- and long-term goals, and inform salary decisions
- Identify activities the entire or majority of the staff struggles to remember or accomplish properly; institute in-service training to improve those metrics
- Use data collected to implement contests and individual/group goal setting challenges to improve specific areas
Sound overwhelming? All of this reporting is easy and at your fingertips when using a software tool like ReadyList.
